FAQ's

I saw a product in your retail store, can I order it online?
We love that you've found something special in our retail store! Here's what you need to know about our retail-exclusive items and online availability: Unique Collections: Our retail store operates a little differently from our online shop. This means we sometimes offer...
How do you source your products?
Globally, Thoughtfully, and With Rigor. At Voyageur Soap and Candle, our mission is to offer you products that not only delight but also meet stringent quality standards. Here’s how we ensure every item in our collection stands up to your...
What's your return policy?
We're thrilled you've chosen our products and we truly hope you love them just as much as we do! However, if for any reason they're not quite right for you, we're here to lend a hand. Something Wrong With Your...
How fast do you ship?
Quick and Carefully! At Voyageur Soap and Candle, we're committed to getting your items to you swiftly and securely. Here's how it works: Processing Time: We aim to get your order on its way within 3-5 business days. Sometimes, during...